Our Process

Working with Nester Roofing Co. means building a relationship with us. Your first and last contact throughout the project is our owner and seasoned roofer, Bill Nester. No sales department to get through. No trying to get answers from a foreman. Bill understands roofing may not be something you deal with every day. He will take care to personally guide you through roofing repairs or re-roofing. Read more about what makes us a great company to work with on our Why Choose Nester page.

How It Works

Whether you are considering a new roof for your home or your business, here are a few tips to make the process as smooth as possible:

  1. Call a trusted contractor first. It is a common misconception that your first step is to get the insurance company involved. By calling a contractor instead, you’ll be able to determine whether you need repairs or replacement. This also ensures that you don’t file an insurance claim unless it is absolutely necessary.
  2. Get an inspection—for free. You’ve probably seen signs for “free inspections” or “$200 spring roof tune-ups.” Our policy is that inspections and minor repairs are free, in every season for every client. 
  3. Pick the right contractor for the job. Then, let them work with the insurance company. You should not feel required to solicit bids from several contractors. Unlike other industries, roofing is not a “bidding war.”  If you receive a bid from a roofing company that is less than what your insurance company’s estimate is, that doesn’t mean that you pocket the difference. It only means that your insurance company may pay the lesser amount.

The Bottom Line

By choosing a contractor you trust, you can feel secure allowing them to work with your insurance company to maximize your allowable recovery. Doing so is not only "allowed," it's common practice. The letter you receive from your insurance company will probably contain language similar to this: 

“Please review the estimate and provide a copy of it to your contractor. Should you or your contractor have any questions or concerns about the scope of work or costs, please contact your insurance adjuster before beginning those repairs.”